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Saturday, May 10, 2008

Thoughts about web hosting ratings

Free web hosting ratings

Mr. Giles added, ”Cory’s leadership in these areas will help attract customers wanting top-notch customer service at every point of service, from pre-sales to ongoing support, something rarely seen in the hosting industry. When our customers are happy, our retention rates increase and customers start spreading the word about the quality of our hosting and support services.”

The new IIS Manager UI extensions are launched as a public beta to get feedback from customers. To facilitate feedback submission, an IIS Manager Feedback module was introduced, where customers can send feedback and suggestions directly to DiscountASP.NET from within IIS Manager.

Tatiana

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Mon, 28 Apr 2008 03:38:54 +0000

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For the month of february, here is the hostican speed test report

web hosting ratings Items For Viewing



1 and 1 hosting has been around for a number of years, like most reputable
hosting companies they offer a large selection of hosting plans to fit most
webmasters / company needs. The domain 1and1.com was first registered in the
late summer of 1997, they have been doing business since I have been online
(about the same year).



While the prices are very competitive at 1 and 1 their customer service seams to
be lacking, many costumers have posted issues about poor customer service
(something that is very important when evaluating hosting companies). The
importance of good customer services becomes painfully clear when problems
arise. This is 1and1 biggest down fall and the reason for the sub par hosting
grade here on Cheap Hosting Reviews.Net



Services Offered:

As mentioned 1and1.com offers a wide selection of hosting plans and packages as
well as virtual private server, dedicated servers and click and go eCommerce
hosting options (they call these plans eshops). Where 1and1.com shines is their
uptime which steams from a robust set of data centers that have been built �from
the ground up using advanced technology�.



Click Here to go to hostican website.


All this matter was written with passion, which led to the speedy completion of this writing on web hosting ratings. Let this passion burn for some time.
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Short Review on personal web hosting

Document for personal web hosting

On the other side of the scale, as an example lets say you don’t have a lot of free time but your friends are always looking for a suggestion as to where they should do their web hosting. Now if you have no real need to support them 24/7 and you would rather get them the web site hosting they need and be done with it an affiliate plan might be the thing you need. Many web hosts have them (just have to look around) and they will pay you a “finder’s fee” for bringing in new hosting customers to them.

Roger Waters (Pink Floyd)... amazing music + terrible politics?

Wed, 13 Sep 2006 19:06:01 -0400

Let's be honest: I love Pink Floyd's old music (Dark Side Of The Moon, The Wall etc) & I had the amazing privilege of having floor seats to his performance at Madison Square Garden on Tuesday Sept 12th!

To hear Roger Waters play his old Pink Floyd music is a dream come true for a fan like me. Knowing that he has recently released new music, my sole hope for this concert was that he'd play old music and none of his new music.

I was relieved to read in the pamphlet (which was placed on my seat) that the line-up for the night was 2 sets - the first set being a random assortment of old Pink Floyd music and the second being Dark Side Of The Moon in it's entirety with the original Pink Floyd drummer, Nick Mason!

The show started off amazingly, the music was amazing, the crowd was amazing and the song selection was amazing. Then Roger decided to let us know he'd be playing a new song "leaving Beirut" the song was literally just a musical version of a comic strip he wrote]... ok.... the words are obviously political and slanted... then comes "Oh George! Oh George! That Texas education must have f***d you up when you were very small" WHAT?

At that point I was furious... the song ended with half of Madison Square Garden booing Roger Waters. Politics aside, no one is paying to hear Roger Waters' political views or propaganda - everyone at MSG was there to hear his old Pink Floyd music, period.

The show progresses and during a lot of negative words/parts of songs, ("All that you hate"... "All that you distrust" etc) big pictures of President Bush were shown. Once again, politics aside, no one purchased Roger Waters tickets to hear his political views.

There is a reason that these people are musicians and not politicians. Musicians like him are simply abusing the fact that people like their music to portray their agendas and views.

I still love Roger Waters' old work & the Pink Floyd music, but boy do I hate the fact that he thinks he can use it to push a political agenda.

The story goes that the concept for "The Wall" came to Roger after he spit in the face of an unruly fan... perhaps it's time that the fans start spitting back.



Web hosting providers uptime compared

Wed, 27 Jun 2007 12:44:20 +0000
I found an interesting link that compares 20 of the most popular web hosting providers, by overall speed and best uptimes. It’s interesting to see the results. Check them out here http://blog.mon.itor.us/?p=325

Currently, hostican hosting is upgrading the shared hosting plan. Previously is offering 600Gb storage space for base-host plan, and 1000GB storage space for the tera-host hosting plan. After the recent upgrade, hostican hosting is now giving 2000GB storage space for the base-host, and 3000GB storage space for the tera-host hosting plan. A termendeous storage space upgrades.

If your really interested in seeing how green your web host really is, try asking them what they are actually doing that could be seen as being economically friendly rather than how many carbon credits have they purchased.


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A Short affordable hosting Summary

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Uptime Institute Says Power to Cost 300-2250% More Than Server Hardware; What Does This Mean?

Sun, 11 Mar 2007 22:31:00 -0400

I came across Uptime Institute founder Ken Brill's CIO Magazine article via 3tera VP Marketing Bert Armijo's blog.



Ken says while hardware prices are falling, total cost of data center ownership is headed through the roof. 5 years from now, the purchase price for a rack of servers will drop 27.5% from $138K today to just $103K. But while it only takes 15 kilowatts to power that rack right now, the energy requirement will rise to 22 - 170 kilowatts by 2012. It could cost as much as $2.3 million to power/cool $103K worth of gear throughout its 3-year lifespan.



(I'm not sure if this figure includes switches and routers and such. A recent Cisco/APC/Emerson study shows that servers/storage/cooling consume 76% of data center power, with 11% going to networking equipment, 3% lighting, and 10% power conversion losses. If Uptime's calculations didn't take the other 24% into account, Ken's $2.3M becomes over $3M!)



I've been thinking about Ken's stats and trying to understand what they mean. As a point of reference, I was looking at Dell's website, which advertises the 4U PowerEdge 6950 dual core, dual processor Opteron server for about $9K. Is Ken saying that:



(a) This particular machine will cost 27.5% less 5 years from now?



(b) 2012's late model machines will sell for 27.5% less than what's on the market today?



(c) The amount of server hardware that fills up 4U of space will be available for $6500 in 2012?



If we assume he means (c), and we accept Sun's claim that "server performance, power and space efficiencies are improving at up to 40% annually on average, and could double every 2 years", then 4U of space may be able to accommodate not one but 4 servers that each feature 4x more processing power and 4x greater energy efficiency.



In other words, $6,500 could buy you 16x more computing resources than that dual Opteron! If that's the case, you might even be able to afford $1M per rack per year in electricity. But only if you virtualize like crazy. No more leasing data center space per square foot or per rack. No more dedicated servers, either. The average customer won't need 4x more processing power in 5 years, which means you won't be able to justify turning on a whole entire server just for them.



You'd also have to replace hardware early and often. Sun recently announced a refresh service for swapping out your servers at least 3 times over 42 months. At first I thought that sounded wasteful, but if server power efficiency is improving at 40% per year, holding on to old gear might end up costing you more. Again, virtualization would be a must. You wouldn't want customer apps to become attached to machines that will be phased out before long.



Bert from 3tera says changes in data center economics will make it increasingly difficult for enterprise CIOs to justify operating their own facilities. But they won't outsource to traditional colo or dedicated server providers. Instead, he agrees with Cassatt CEO Bill Coleman that in the near-ish future, you'll be "paying for data center horsepower the same way you pay for electricity or gas". I think so too. How about you?



PS - On a somewhat related note, eWeek says Intel will release its "Clovertown" chips today. The quad core processors have a 50 watt thermal envelope, versus 80-120 watts on earlier models. That's a 38-60% drop.



PPS - Also, speaking of the Uptime Institute, check out this SearchDataCenter.com interview on how they've helped The Planet save $10K/month on electricity. The Planet, the article says, is looking to expand beyond Texas into the Midwest.





Another one to avoid - Alwayswebhosting review

Wed, 26 Mar 2008 02:41:47 +0000
Unfortunately here’s another web host to avoid post. Last year I was attracted to a special intro offer from the folks at alwayswebhosting. Well the first year pricing was fine but obvioulsy yhe hook was the pricing after the first year.
But that was not the biggest problem with their hosting.
With any SEO web hosting account ...]

Ix web hosting speed test for January 2008

Wed, 09 Jan 2008 11:01:19 +0000
Its the first month of 2008, january 2008. Ixwebhosting is upgraded their hosting plan package, and offering unlimited domain hosting on all hosting package: expert plan, business plan, unlimited pro plan. And yes, the private ip address is still being offered as well. Get 8 unique ip address for business plan, and 16 unique ip ...]

Under what category would you grade this article on affordable hosting? informative? Productive? Inspiring? Give a thought to this!
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All about web hosting reseller

Another short web hosting reseller review

Tatiana

Looking for hostican DNS domain name server? I try search online for these dns information, and its hard to find it online doesn’t it. Well, this hostican review site will have all the information that you need, including the hostican domain nameserver dns information :)

I’ll be back with some news about my own servers, and hosting

adventures shortly. In the mean time enjoy your weekend!

> Just to refresh your memory I am pasting our email exchange

> and how I was solicited to purchase hosting from you, which

> I obviously did, tried to make it work, and when I saw that

> there was no way to make it work I requested a refund -

> money back, whatever you wish to call it. The hosting that I bought

> from you was in the price range that I paid with Earthoster.

> When I saw that it didn’t work, you told me that this is not a reseller

> account and to buy a reseller one. Unfortunately your prices

> are way to high and we chose to call it quit, and leave.

>

> I was told to wait until Monday and when I requested it again

> on Monday (yesterday) I received your email bellow??

> So, as you can see, I really do not plan to give you my cash

> as a present, and am requesting refund ASAP.

>

> Your answer here:

>

> “>> Your account does not qualify for the refund as you are not the first

> time

>>> tryer of the server. Refunds and money back guarantee is only offered

>>> to

>>> brand new members who had no connection with the service. You were a

>>> hosted on our server before therefore you are no longer considered a

>>> new

>>> member of the service.”

>

> is definitely not correct, and I will fight it until I see my money back.

> Not only, I am telling you that I will make this entire story known

> online, and how you threat your customers, and try to cheat also.

> If you do not issue the refund I’ll send this story to my credit card

> within a few hours from now.

>

> Reply and refund my money ASAP please

>

> Thank you

> ……………………

>

>

> “……………

> Date: Fri, 2 Feb 2007 16:47:03 -0500

> Subject: Fw: Biggest-Hosting:Contact Us.

> To: …………………

> From: “………………

>

> Hi,

>

> In order to help I need to know from whom did you purchase that reseller

> account?

>

> Best Regards,

> Biggest-Hosting.com

> ………………….

>

> Date: Fri, 2 Feb 2007 18:58:57 -0500

> Subject: Re: Fw: Biggest-Hosting:Contact Us.

> To: ………………………

> From: “……………..

>

> Sites are saved in the back up server for the next 48 hours. So you

> have to order a plan within that range for us to still have your files.

>

> Best Regards,

> Biggest-Hosting.com

> ………………..

>

> Date: Fri, 2 Feb 2007 17:33:34 -0500

> Subject: Re: Fw: Biggest-Hosting:Contact Us.

> To: ………………………

> From:………………

>

> Earthhooster has cancelled with us, therefore all his accounts are in

> the process of getting deleted. If you like to have your sites back

> online please sign up for any of our reseller plans. We will also move

> your sites to a faster server.

>

> Best Regards,

> Biggest-Hosting.com

> ………………..

>

> Date: Fri, 2 Feb 2007 18:14:23 -0500

> Subject: Re: Fw: Biggest-Hosting:Contact Us.

> To: …………………..

> From: “…………………..

>

> He already canceled and his billing date has expired. As you see your

> sites are already offline.

>

>

>

> Best Regards,

> Biggest-Hosting.com

> ……………….

>

>

>

> Date: Sat, 3 Feb 2007 10:24:41 -0500

> Subject: Re: Fw: Biggest-Hosting:Contact Us.

> To: ………

> From: “support@……..

>

> Hi,

>

> In order to have more than one domain hosted you need to click addon

> domain icon in the cpanel. Then paste that other addon domain and

> point

> it to a different folder where that other domain’s files are hosted

> in.

> That way each addon domain wil have its own different location and one

> hosting account will support multiple domains.

>

> Yes, your password can be rest for all those account that were hosted

> under your reseller so you can download them and upload them to your

> regular hosting account. But you will have to change folders so each

> site is in a different folder to have multple domains in one account.

>

> Best Regards,

> Biggest-Hosting.com

> …………

>

>

>

> From: “………………..

> To:
> Sent: Tuesday, February 06, 2007 7:40 AM

> Subject: Re: Re: Fw: Biggest-Hosting:Contact Us. MONEY BACK GUARANTEE REQUESTED ASAP!

>

>

>> Well mister,

>>

>> I definitely hope that you are making a joke.

>> I had never heard of you people nor of your web site

>> until you started soliciting me to buy your hosting

>> or, otherwise you will delete my sites from the server.

>>

>> For your info - I was hosted with EartHoster and never

>> with you. Never any dealings with you, so I can never be

>> an existing client of yours! And you are trying to steal my money!

>>

>> You are trying to turn things your way, and keep my money

>> but it will not work as this is CHEATING!

>> It is stated on your site that I have money back guarantee

>> and I want to leave, and with my money

>>

>> As I purchased an account that I thought was a reseller

>> account and it was not. I tried to make it work and could

>> not use add on feature you have. End of story. I am gone

>> and I demand my money back.

>>

>> I will otherwise make this story known online, write

>> about it on forums and on my web hosting blog, and

>> will call my credit card to have my money refunded.

>>

>> Answer and refund my money ASAP please

>>

>> Thank you

>>

>> …………

>>

>>

>>

>>

>> —– Original Message —–

>> From:
>> To:
>> Sent: Tuesday, February 06, 2007 5:01 AM

>> Subject: Re: Re: Fw: Biggest-Hosting:Contact Us.

>>

>>

>>> Hi,

>>>

>>> Your account does not qualify for the refund as you are not the first

>>> time

>>> tryer of the server. Refunds and money back guarantee is only offered

>>> to

>>> brand new members who had no connection with the service. You were a

>>> hosted on our server before therefore you are no longer considered a

>>> new

>>> member of the service.

>>>

>>> Best Regards,

>>> Biggest-Hosting.com

>>> ……….

The Microsoft Partner Program was launched in October 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.

Web Hosting Mergers and Acquisitions - November 2007

Mon, 17 Dec 2007 08:41:00 -0400

In case you missed a few - here are some web hosting and related merger, acquisitions and noteable transactions from around November 2007.

AxisHOST Montague, MI acquired VPS solutions provider, BuyAVPS.

BBS Technologies Houston, TX acquired R1Soft, a data recovery software firm.

Cenicola-Helvin Enterprises Las Vegas, NV acquired Florida based Lpanel.net Corp consisting of Web hosting customers.

DevStart, Orland Park, IL acquired ServerSeek.com, a server company directory.

Eventi Capital Partners Inc., Toronto, ON acquired equity stake in Brian Shepard's Canada Web Hosting.

Fat Jack Hosting Suwanee, GA acquired budget hosting company NWAHosting.

Ben Neuman’s Los Angeles, CA based Globat.com acquired virtually all assets of HostAWay.net.

HostedToday.com Charlotte, NC picked up shared hosting provider TheGreatHostingCompany.com.

Interoute, London, UK acquired Sweden based hosting and managed services company, pi.se.

Mountains West Exploration, Inc. Downers Grove, IL acquired Secured Digital Storage LLC online backup data storage.

Nettlinx, Limited Union City, NJ (Subsidiary of a firm from India) acquired Host Department, LLC.

Raincity Studios Vancouver, BC picked up the community publishing platform and hosting company, Bryght.

Ultraspeed UK has completed merger with Hostroute.com, hosting some 50,000 websites.

Webair of Los Angeles, CA purchased Montreal, Canada-based web hosting provider Wisol.

Obviously not all inclusive - but from the NCC files.

========== MORE ABOUT TOM ==========

NCC - New Commerce Communications

E-Mail Tom Direct



We have avoided repetitions of any sort in the matter on web hosting reseller. However, if you do come across any repetitions, do bear with us.
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Friday, May 09, 2008

reseller web hosting reviews Reviews & News

A synopsis on reseller web hosting reviews

WOW Calls for Participation at HostingCon 2006

Sun, 09 Jul 2006 08:17:05 +0000
The World Organization of Webmasters and HostingCon 2006 have issued a call for participation regarding WOW’s Iron Chef of Information Security Contest to be held on July 18, 2006 on the exhibit floor of the HostingCon 2006 Conference and Tradeshow. HostingCon 2006 will take place July 17-19, 2006 at The Mirage Hotel and Casino in ...]

Web hosting providers uptime compared

Wed, 27 Jun 2007 12:44:20 +0000
I found an interesting link that compares 20 of the most popular web hosting providers, by overall speed and best uptimes. It’s interesting to see the results. Check them out here http://blog.mon.itor.us/?p=325

“I have seen several web hosting companies claim they are ‘carbon neutral’ and ‘green web hosts’. Is this a marketing ploy or something I should be happy to see?”

Go Daddy Sponsors Indy 500 Race

Thu, 08 May 2008 00:00:00 EST
May 8, 2008 -- ( <http://www.thewhir.com> WEB HOST INDUSTRY REVIEW) -- Domain registrar and Web hosting provider Go Daddy announced on Thursday it will be the presenting sponsor for the Indianapolis 500 television broadcast on ABC on May 25.






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Information about free hosting

We checked their prices and one of their packages was with almost

the same price as it was with EartHoster. We went ahead and paid

and received our login details. We just than realized that we have

purchased simply a big hosting account with the possibility to place

many web sites on, but it was not a reseller account and it was also

without WHM panel.

To learn more about eMagine, please visit: www.emagineusa.com.

Joomla: Cannot instantiate non-existent class: jconfig

Sat, 29 Mar 2008 15:45:01 +0000
If you using Joomla 1.5.x and you get this error:
Fatal error: Cannot instantiate non-existent class: jconfig in /home/xxxxx/public_html/includes/framework.php on line 48
This means, you using OLD configuration.php (1.0.xx). Joomla 1.5.x configuration file has difference format.
CommentMarch 29, 2008, Joomla: Cannot instantiate non-existent class: jconfig | Legal Webmastering write: ...] the example place here: Joomla: ...]

Web Designing Companies in New York

Mon, 18 Dec 2006 12:04:50 +0000
Web Designing Companies in New York
There are a lot of web designing companies in New York which can provide web solutions for your business. This article focuses on some of the reliable web designing companies in New York.
10e20 Web Design - a Web Designing Company in New York
10E20 Web Design (www.10e20webdesign.com) is a professional web ...]

To start with - 2 of the reseller hosting accounts that I had with

EartHoster.com and with SoftDreams.net disappeared in thin air.

Just like it happened with Hostecs.com - it happened with these

two. With them many, many, many of my sites were off line as

you can imagine.

On the Wal-Mart-ized Web...

Fri, 16 Mar 2007 17:39:00 -0400

Liam says this week's most important trend is web hosting providers' continued expansion of data center footprints. The strong demand for hosting facilities seems like a good sign. At the same time, there are a number of outside-world developments that folks in the hosting business ought to keep an eye on.



1. On Wednesday, in addition to officially releasing RHEL5, Red Hat announced that it will soon launch an open source marketplace called Red Hat Exchange (RHX). As Business Week reports, Red Hat will guarantee the compatibility of RHX products with its platform AND provide tech support for each and every 3rd party product on the exchange. In addition, RHX will allow end users to submit ratings, read reviews and compare notes.



2. Later that afternoon, Microsoft said it will buy Tellme Networks. The Associated Press thinks the deal is worth $800 million to $1 billion.



3. Less than a day later, Cisco announced that it has agreed to acquire WebEx for $3.2 billion (or $2.9 billion, if you deduct WebEx's $300 million cash balance).



4. And last but not least Google sort of confirmed that it's working on a mobile phone.



It's a Wal-Mart-ized web; every Big Co wants to assemble a broader range of more seamlessly integrated products for a wider and better networked audience. This leaves less and less of a market for old school vendors who sell standalone widgets to isolated prospects.



For instance, consider 1&1's recent survey of 765 small business owners. Andreas says 100% of the respondents agree that the absence of a company website is bad for sales, but there's much more to these customers' operations beyond setting up a web presence. Might they not benefit from Zoho or ThinkFree powered productivity apps? SharePoint based collaboration? CRM?



More importantly, Andreas counts "hundreds of thousands of US small businesses" among his customers. As such, one super valuable feature that he's uniquely positioned to deliver is a 1&1 social network through which customers can connect with potential vendors, partners and buyers. I feel like 1&1 is really missing out by amassing a sizable community without leveraging it for its members' benefit.



As SWSoft CEO Serguei Beloussov likes to point out, 1&1 and its competitors have sold tens of millions of "web hosting 1.0" accounts, which collectively generate billions in annual revenue. He's absolutely right - but as you see above, the world's not standing still...






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Questions about free web space

free web space resources

Now, hostican hosting is offering this merchant account at much lower cost. There is no application fee, no setup fee, a small $10 dollars monthly fee, and and small $0.24 per transaction. And you can now accepting credit cards like Visa, MasterCard, American Express, and Discover card online.

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Fri, 02 May 2008 13:54:13 +0000

Free Webites Hosting - Looking for fast free cpanel hosting ? Then you have found the right place -

250MB-Unlimited Space
5 000 MB-Unlimited Bandwidth
PHP
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EMAIL
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Subdomain

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To learn more about eMagine, please visit: www.emagineusa.com.

Resell Green Web Hosting

Fri, 23 Mar 2007 00:00:00 EST
Green Web hosting has become a subject of increasing interest in the hosting industry, and certainly something worth attending to for hosts that want to make their services as attractive as possible to prospective customers.




Recommended free web space Items



I've been with hostican for 6 months now with 99.99% uptime which is tracked by
three 3rd party monitoring systems at 5 minute intervals.



The support is excellent. I've called at all hours including 3am to get a live
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They use cpanel 11 and are quick about updates. Everything is smooth. website
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PROBLEMS AT ALL. I've also used 15gb of space. The server remains fast, speedy,
no downtime, and great support.



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who needs a host.



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After writing all this matter on free web space, we have undergone a sense of a gratification on its completion. If this information is utilized, we will feel even better.
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Thursday, May 08, 2008

A Short web hosting services reviews Summary

A Featured web hosting services reviews Article

The Future of SaaS, and What Puts ThinkFree Ahead of Google

Thu, 08 Mar 2007 18:30:00 -0400

ThinkFree is way cool! I signed up for an account earlier this week, and its web-based spreadsheet, word processor and slide presentation apps work beautifully. TJ Kang, the company's founder, has been developing office productivity software since the 1980s, and it shows.



Founded in 1999. ThinkFree spent its early years as a desktop software company. Its online edition was released in April 2005. Now the LA Library offers it on 2,200 computers across 71 branches, and NHN, a Korean telco with 20 million subscribers, has integrated the product with its email system. In addition, over 250,000 individual users have signed up for accounts.



Unlike Zoho, which offers an amazing breadth of hosted services, ThinkFree focuses on three applications - but makes them available in more forms than you can imagine. Let's count them:



1. The ThinkFree-hosted edition

2. The server edition (for self-hosting by enterprise customers and on-premise hosting by telco and ISP partners)

3. The iPod edition (so that you can travel with your sales presentation, but not your computer)

4. The USB edition (which allows you to edit documents on someone else's computer without leaving any trace of your work after you disconnect)

5. The upcoming premier edition (which allows synchronized online/offline document editing), and

6. The also upcoming SMB edition (which allows companies to create groups for different sets of employees to share different documents).



All of the above offer round trip compatibility with Microsoft Word/Excel/PowerPoint.



But I think what makes ThinkFree really, truly awesome is the company's idea of what SaaS should be like. VP Marketing Jonathan Crow says that one of his most important priorities is DocExchange, a shared repository of user-submitted documents. Because there's more to online collaboration than sharing documents with people you already know. It's also about leveraging and building upon the enormous amount of collective knowledge out there - knowledge that would have been inaccessible without SaaS. SlideShare and Swivel will have to watch out; as DocExchange evolves, ThinkFree users will be able to view public slides/datasets/documents - and reuse them on the spot.



This is as exciting as Amazon's EC2 machine image sharing announcement earlier this year. As Amazon puts it, sharing accelerates community-wide innovation. Not coincidentally, ThinkFree's document viewer runs on EC2, and DocExchange files are stored on S3. (SlideShare is an S3 customer as well.)



Earlier today Dennis Howlett wrote that being a Connector (in the Tipping Point sense) is part of every service provider's job description. Some connections are specific (you could introduce two customers to each other), others are sort of self-organizing (SlideShare making customer A's knowledge accessible to B, C and D through tags, auto-recommendations, etc), and still others are implicit (Freshbooks making aggregated invoice data available to customers within the same industry).



In the future of SaaS, I think, winning vendors will get ahead by being the best Connectors rather than the snazziest technology providers. (Which is why biggest community wins.) ThinkFree is well on its way. Google will most likely catch up. And Zoho; I'd bet on that. 1&1 CEO Andreas Gauger tells eWeek that he hopes to generate more SaaS than hosting revenues within 3-4 years. Could it happen? While he's got a sizable customer base, he's far from being in the Connector business. If I were him, I'd give TJ a call :)





Hostican hosting is now partner with paymerica to offering merchant account, and allow hosting user to accept credit card payment much more easily at lowest processing fee possible.

In Case You've Read Otherwise, SmugMug Still Loves S3

Mon, 12 Mar 2007 17:01:00 -0400

Last Thursday night, I came across this SearchStorage.com article via the Storagezilla blog. Beth Pariseau wrote that Amazon's Simple Storage Service (S3) has had "performance and reliability issues serious enough" to prompt second thoughts among early adopters. In particular, SmugMug CEO Don MacAskill recently decided to move hot storage back in-house.



The instant I finishing reading the article, my RSS reader lit up with Don's response. He still loves Amazon, even if S3 hasn't solved the "speed of light problem". It takes at least 60-80ms for bytes of data to travel the distance between SmugMug's west coast location and Amazon's east coast data center. There's no getting around that. He moved hot storage closer to his web servers NOT to solve Amazon's performance problems, but to reduce those thousands of miles to inches. Don also tracked down the Storagezilla post and added a comment there.



Fast forward to this morning, when someone sent me a snippet from a Tier 1 Research news brief in which Dan Golding wrote about Amazon's disillusioned users. I gave Dan a hard time for basing his article on the same two customers Beth interviewed without giving her credit. Dan argued that attribution isn't customary in the analyst world. Besides, we shouldn't even be having this conversation. As a non-subscriber, I should have deleted any T1R content that came my way upon receipt.



Ironically, during his HostingCon presentation last year, T1R founder Andy Schoepfer's key message was "don't be an island". It's important for web hosting providers to connect customers to external ecosystems like eBay and Amazon, because no e-business can thrive in isolation. Given T1R's Hosting 2.0 advocacy, Dan's reaction seemed... Analyst 1.0-ish. But towards the end of our conversation, he did promise that an upgrade is on the way. As a point of reference, Burton Group, Dan's former employer, has a great blog that links to external sources. Same goes for Forrester. And at least 220 other research firms, including T1R parent company The 451 Group. Raven Zachary, who leads 451's open source practice, is even on Twitter!



Anyway, I'll get off my soapbox now and back to Amazon. I think every web hosting exec needs to read Don's blog post - along with Robert Cichon's post on customer satisfaction metrics. Robert said a hosting provider has done a good job if (a) the company gets written testimonials, (b) customers refer other customers because they're happy with service quality, and (c) customers defend the company against negative remarks. Amazon gets three points based on Don's reaction. What's your score?





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